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Privacy Policy

This privacy statement explains how we will treat any personal information that we may acquire about you or from other sources, or that you submit (collectively, "Data") for the purpose of enabling you to access and use the abaqalmadi.net website.

This includes, but is not limited to, payment information. We value this data and are dedicated to preserving and upholding your right to privacy. To understand our policies about the Data, please carefully read the following information.

You consent to handling the Data in line with this privacy policy by using our services.

 

The phrases "you" or "user" apply to you as an individual or legal person, as appropriate, while the pronouns "we" and similar ones refer to Abaq Almadi Company.

 

1: What data may we collect from you?

We may collect and process the following data:


- Data provided through website forms:

​   . Registration data and other logins such as social media logins and subscription to services.

- Data provided in contests, promotions, or surveys:

​   . Participation data in contests or promotions, or when completing opinion surveys or voting.

- Data provided when reporting difficulties or issues on the website:

​  . Data provided when reporting any issues you encounter while using the website.

- Correspondence records:

​   . Data from correspondence when contacting us.

- Demographic, general, and non-personal data

​   . General, aggregated, and non-personal data.

- Information about your location and device:

​   . Details about your location and mobile device when using our mobile application.

- Transaction details and goods delivery:

​   . Details about transactions you make and how goods you ordered are processed and delivered.

- Information about your computer device:

​. Details about your computer device, including your IP address, operating system, and browser type.

- Email address:

​   . Your email address provided by third parties who confirmed your consent to share it.

- Any other data considered necessary to enhance your experience:

​    . Other data considered necessary to improve your experience using the website.

 

2: How will we use your data?

We may use the data in the following cases:


- Providing Information, Products, and Services:

​. To provide information, products, or services you request or we believe you may be interested in, based on your consent to be ​contacted for such purposes.

- Location-Based Services:

​. To provide location-based services, such as advertisements, search results, and content tailored to you.

- Contractual Obligations:

​. To fulfill obligations arising from any contracts between you and other parties using our site, or between you and us.

- Improving Services:

​  . To improve our services and provide better, more personalized services.

- Effective Content Delivery:

​   . To ensure effective delivery of our site's content to you and your device.

- Notification of Changes:

​   . To notify you of any changes made to our site.

- Enhancing Browsing Experience:

​   . For any other reason we deem necessary to enhance your browsing experience on the site.

- Management of Incentive Programs and Contests:

​. To manage incentive programs and fulfill your requests for incentives, and/or allow you to participate in contests and notify you in ​case of winning.

 

3: Data Disclosure Recipients:

Our customers' data is a vital aspect of our business, and we only disclose it under specific circumstances. We share data with companies that uphold protective practices akin to those outlined in our Privacy Policy. Here are the key scenarios:

 

a. Third-Party Collaboration:

- To facilitate our services, we collaborate with affiliated and non-affiliated service providers (e.g., logistics and marketing companies). These entities may assist in transaction processing and digitally storing data for enhanced service efficiency.

-By using the site, you agree to the transfer, storage, use, and disclosure of data between our affiliated and non-affiliated entities, irrespective of their geographic location. These entities are contractually bound to uphold data privacy standards.

 

b. Marketing and Promotions:

- We may utilize data to furnish information about goods, services, improve your browsing experience, relay service messages, introduce new features, offer promotions, and highlight significant events.

-Communication may occur through diverse channels like email, web notifications, publications, phone, app messages, and news article cards. Certain third parties may be granted access to data to help them target their audience and fulfill commitments to advertisers.

-Competitions and promotional offers might require additional data, with the collection process managed by us, participating sponsors, or vendors. Please review third-party privacy policies to understand their data usage.

 

c. Business Transfers:

- In cases of actual company acquisition or asset transfer, customer data will be one of the assets transferred.

 

d. Protecting Our Site and Others:

- We disclose customer account and personal data when deemed necessary to comply with laws, investigations, enforcement actions, or to safeguard the rights, property, or safety of users and others. This may involve sharing data with other companies and organizations for purposes such as fraud protection and reducing credit risks.

-Note that our site may contain links to partner networks, advertisers, and affiliated company websites. Each of these sites has its privacy policies, and we bear no responsibility for them. Please review these policies before providing any personal data or information to these sites.

 

4: Data Storage Procedures:

Your information might be relocated or stored outside the borders of the United Arab Emirates. Additionally, processing may be undertaken by a team operating beyond this territory, representing either our interests or those of our suppliers. This team, responsible for various tasks, is engaged in meeting your requests, processing payment particulars, and furnishing support services.

We will uphold data storage as long as dictated by this privacy policy or as mandated by applicable laws. The movement, preservation, processing, and utilization of data might involve our subsidiaries or independent service providers in one or more countries beyond the jurisdiction to which it adheres. Furthermore, the handling and safekeeping of your payment-related data could be entrusted to our affiliated companies, responsible for payment processing and technical support.

 

5: How We Safeguard Your Data:

We employ a comprehensive approach, encompassing technical, commercial, and administrative measures, to ensure the secure handling of data in line with this privacy policy. Our aim is to shield data from unauthorized access, manipulation, disclosure, or destruction. For instance, we utilize encrypted electronic technology to secure data during transmission, complemented by external and host computer firewalls to repel network threats. Access to data is strictly limited to employees, service providers, and agents with a legitimate need for it in the course of their duties.

Ensuring the security of your password and the device used for site access is paramount to prevent unauthorized entry. You bear the sole responsibility for maintaining the confidentiality of your password, including proper logout procedures after using shared devices.

Although the complete security of transmitting data over the Internet cannot be guaranteed, we dedicate our utmost effort to protect your information. However, the transmission of any data to our site carries inherent risks and consequences, for which you alone are accountable.

 

6: Accessing and Modifying Your Data:

Explore a broad spectrum of account and transaction-related data effortlessly on the website for your perusal and updating as needed. Examples of easily accessible data on the site include:

 

- Updated information on your most recent purchase orders.

- Personal profile details (comprising name, email, password, correspondence, and personal advertising preferences).

- Payment settings (encompassing credit card details).

- Email notification preferences.

 

Unsubscribe out of future marketing messages anytime by adjusting your customer correspondence preferences through the email unsubscribe link. Mobile app shoppers should adjust notification settings in their device's general section.

Moreover, our system deploys cookies upon site login to ensure a delightful and seamless user experience. Customize your browsing experience by deactivating cookies through browser settings. Keep in mind that disabling cookies may impact site functionality, hindering access to some or all features. For instance, performance cookies capture your site usage information—specifically, frequently visited pages—allowing us to deliver targeted and relevant options, enhancing your browsing and site usage experience.

Retaining a data copy serves legal compliance purposes, particularly when updating information, preserving a record of the previous data in our archives.

 

7: What if we change our privacy policy?

In the event of changes to our privacy policy, which is subject to the ongoing evolution of our business, we will promptly update and publish the current version on our website. The effectiveness of the policy will be from the date of publication or any specified date we set.

To keep you informed, we may periodically send reminder emails regarding notifications and terms. However, we strongly recommend that you make regular visits to our website to stay updated on the most recent changes.

It's important for you to routinely review the privacy policy. Your ongoing use of the site following any modifications indicates your consent to this amended privacy policy.